Digital Transformation in Insurance: Customer Engagement & Operational Agility 2019

Arena International would like to thank all those who were involved with the 4th edition of the Digital Transformation in Insurance conference: Customer Engagement & Operational Agility. The event was another great success and we will return this year on the 8th and 9th of May for the 4th edition, in London.

The conference has welcomed more than 250 experts to debate the most burning issues the industry is facing. The event has welcomed 2 conferences under one roof. We have explored how digitalisation is disrupting customer engagement, how insurers can capitalise on the potential of AI, the development of digital marketing strategies, the changing behaviour of millennials and Generation Z and how this can all be powered through greater operational agility and efficiency.

The Digital Transformation in Insurance Conference will be returning for its 5th edition this May to shed insight into the most effective ways of improving customer engagement and increasing operational agility.

Split into the two streams, the conference will cover a variety of the industry’s most pressing issues with the intention of providing key takeaways as to how best to address them. There will be vast opportunity to network and idea share with over 200 senior level representatives from the industry through networking bingo, solution tables and a wide range of other interactive formats, with each session promoting the opportunity for audience interaction and constructive discussion.

Welcoming two conferences under one roof, the event shall cover a wide range of topics related to both Customer Engagement and Operational Agility. You can therefore choose to attend the sessions most relevant to your interests and concerns, granting you the opportunity to leave the event with well-rounded insight into how to enhance both your front and back office.

The 2019 event is very pleased to welcome an unmissable speaking faculty of senior level representatives from the leading insurance companies in the UK and Europe, as well as a selection of the most innovative Insuretechs in the industry – hope to see you there!

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